In pursuance of Pentecost University’s (PU) push to sustain its A+ status, the University places a high priority on research as one of its core activities. Indeed, research constitutes an important criterion for measuring the success and status of a University. As a result, the University encourages it faculties to spearhead research activities which are also aimed at setting the stage, and enhancing research publications by its members.
In response to this ambition and to aid research activities of the faculty and its members, the Faculty of Health and Allied Sciences (FHAS), PU, has instituted its ‘seminar series’ with an appointed Coordinator. The Seminar series provides a platform for faculty members to present proposals for research, to present findings of research they may have conducted, to share a concept paper, or to discuss methodological issues for an intended research. The objective is to get inputs from faculty members towards refinement of research proposals or towards improving a paper intended for publication.
On Thursday 12th August, 2021, the faculty held its maiden seminar to kick-start the seminar series. It is the faculty’s intention to involve the University community of staff and students in the seminar series and therefore extended an invitation to all to this maiden seminar.
Recent research by faculty members from the Department of Nursing and Midwifery, PU, comprising Mr. Reginald Arthur-Mensah Jnr, Mr. Paa Kofi Tawiah Adu-Gyamfi and Dr. Abigail Agartha Kyei, a faculty member from the Department of Mathematics, Kwame Nkrumah University of Science and Technology (KNUST), Mr. Lincoln Tetteh-Ahinakwa and a recent graduate from the Department of Nursing and Midwifery, PU, Franklin Edem Tsey, currently working with the Department of Accident and orthopaedics, Korle Bu Teaching Hospital was presented. The research has been published in the current edition of the Pentvars Journal, Volume 13, Number 1, 2021, pgs 72-87. The research title is “Patients’ satisfaction with male nurses: Evidence from a Teaching Hospital in Ghana”. The abstract of the research is presented below.
Objectives: To contribute to the literature on improving nursing care and patient satisfaction, this study sought to evaluate patients’ satisfaction and identify their priorities among the service quality dimensions from the nursing care received from male versus female nurses in Ghana’s premier and largest tertiary teaching hospital, the Korle Bu Teaching Hospital (KBTH).
Methodology: The study adopted a quantitative research approach with a comparative study design. The study sites comprised of the accident and orthopaedic, chest, medical and surgical departments at KBTH. A total of 407 inpatients who had been on admission at these departments for at least 4 days and 4 nights were included in the study. The SERVQUAL model was adapted in measuring patient satisfaction.
Results: Patients were more satisfied with the health care they received from the male nurses than the female nurses. Overall aggregate score for male nurses was 860.00 with a mean (SD) of 4.20 (±0.57). Overall aggregate score for female nurses was 800.00 with a mean (SD) of 3.96 (±0.64). The independent sample t test showed a significant difference ( in the mean values from the two groups. CFA of the model showed in order of priority that, responsiveness, assurance, empathy, reliability, and tangibility were significant contributors to patients’ satisfaction.
Conclusion: By integrating the dimensions of service quality into their services, hospitals in Africa could benefit from improved quality of service, patient retention and loyalty, market share and profitability.
In all, the maiden seminar was very successful and the FHAS looks forward to more insightful and engaging seminars.