Qualifications:

• PhD candidate at Open University, Malaysia
• MBA (Marketing) University 0f Leicester, UK
• BA (Hons) Geography and History, KNUST

Research Interests:

• Customer relationship management.
• Strategic management issues

Selected Publications:

• Antwi, Boasiako A., Asante, Richard and Kofi Nyarko Gyimah (2017) “Motivational Theory and Performance Measurement: Lessons from classical Schools of Thought,” Pentvars Business Journal, vol. 11(2) 34-45.
• Oppong, Elizabeth and Antwi, Boasiako. A. (2017) “Drivers of Customer Satisfaction in the Hotel Industry in Ghana: The Role of Personality, Staff Service Quality, and Physical Environment,” Pentvars Business Journal, Vol. 10(2)36-52
• Andoh-Quainoo, Lydia., Asante, Richard., Ofori-Amanfo, Joshua., Ofori-Nyarko, Ernest and Antwi Boasiako, A. (2015) “Service Quality and Customer Satisfaction in Healthcare Delivery: A Comparative Study of Public and private Hospitals in Ghana,” Pentvars Business Journal, Vol 9(1)78-89.
• Antwi, Boasiako A. and Asante, R. (unpublished) The Effects of Service Quality on Customer Satisfaction and loyalty in the Restaurant Sector.